Brief

This organisation-wide transformation and change program was technology led with significant undefined implications for the operating model of the organisation.

Blue Seed was engaged to quickly assess the current context and progress on the change work stream, to evaluate the organisational impacts and readiness, and work with the internal change agents to course correct as required.

During this time we needed to provide capability uplift to the existing change team that was both under-resourced and with limited experience in delivering large-scale transformational change.

Our focus needed to include: the delivery of a fit-for-purpose stakeholder analysis and engagement approach; conducting early phase stakeholder engagement; design and delivery of impact assessment workshops; capturing change issues and risks; and developing a high level change strategy.

Solution

We engaged business stakeholders in an open dialogue without attempting to define all the answers.  This allowed the business to focus on preparing for the changes. It shifted an isolated change team that felt accountable for delivering transformational change, to a business ownership model and ultimately a business-led change approach.

Results

Across a high intensity 6-week engagement, we completed rapid discovery and engagement across a diverse range of teams with tailored recommendations.

We delivered a simple, consistent assessment of change impacts that could be used to brief senior stakeholders whilst also outlining the detailed change management interventions required and mobilising key change agents into action.

We were able to demonstrate the risk to implementation that was created by the compounded impact of a complex portfolio of change initiatives. This created a pathway to build a consolidated change vision and roadmap for change.