Human-centred technology change

New technology doesn’t deliver value on its own, it’s the people using it that create the benefits.

Much has been made of project statistics that paint a woeful story of technology initiatives failing to achieve their expected outcomes. This suggests that organisations are not scoping the work accurately or they are being badly implemented. What is often overlooked is that systems are only as good as the people that use them. Poor Change Management is the number one reason for project and business implementation failure to expectations.

The Challenge

Organisational change is hard

When reflecting on past organisational changes, do any of the following comments sound familiar?

“We don’t have time to use all those new system functions and don’t understand why we should anyway.”

“The poor quality of data people put in our system makes it hard to leverage its analytical capabilities.”

“We weren’t given adequate time to get across the changes and learn how to make it a success, so we’re just doing what we can to avoid a total failure.”

Too many projects focus on designing and dropping systems into the businesses. More focus is needed on representing the end-user’s needs and supporting them through the process to adopt the technology. Success comes from involving your people all the way through the process.

What is your catalyst for change?

  • ERP implementation
  • CRM implementation
  • Digital transformation
  • New HR system
  • Agile ways of working
  • Client data consent
  • Cyber security
  • Cloud-based systems

How we can help

Change Readiness Accelerator

Rapidly align stakeholders to your target state and know the way to get there, with Blue Seed’s unique Accelerator methodology.

Tech-Change Management Strategy

Every system and every organisation is different. The cookie-cutter won’t work. Build clarity and confidence with a creatively crafted change strategy, designed for your workforce’s needs.

User-Centred Tech Implementation

Technology doesn’t deliver value. It is the users that leverage it, who capture its value. But only if they know how and want to.

Client stories

Extensive engagement helps mortgage broker avoid disruption during platform launch

Energy company gets a buzz from training changes to support safe access

Reframing the narrative to motivate change in the media sector

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Talk to us about your tech-driven change

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